FAQ

  1. What types of hair extensions and wigs do you offer, and are they made from real human hair?

    • We offer a range of hair extensions and wigs in various lengths, textures, and colors, crafted from 100% genuine human hair for a natural look and feel.

  2. How do I know which wig or extension color will match my hair?

    • We provide color-matching guides, virtual consultations, and samples to help you find the perfect shade.

  3. What is your return policy on hair, beauty, and fashion items?

    • We accept returns on eligible items within 14 days if they are unused, in original packaging, and meet our return criteria.

  4. Can I request a custom wig or extension style or length?

    • Yes, we offer customizations, allowing you to choose your preferred length, color, texture, and style, so you can achieve your perfect look.

  5. Do you offer discounts or loyalty programs?

    • Yes, we have seasonal discounts, special offers for members, and exclusive savings for BlueLight cardholders.